Privacy Policy
Last updated: January 2025
This Privacy Policy describes how Cryptalya (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website and use our Rolling CFD trading services.
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or register for our services
- Complete trading applications or forms
- Contact us for support or inquiries
- Subscribe to our newsletters or communications
- Participate in surveys or promotional activities
2. Types of Personal Data
The types of personal information we may collect include:
- Identity Data: Name, date of birth, nationality
- Contact Data: Email address, telephone numbers, postal address
- Financial Data: Banking details, trading history, investment experience
- Technical Data: IP address, browser type, device information
- Usage Data: Information about how you use our website and services
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing and maintaining our trading services
- Processing your account applications and transactions
- Complying with legal and regulatory requirements
- Communicating with you about our services
- Improving our website and services
- Preventing fraud and ensuring security
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: To perform our services under our agreement with you
- Legal compliance: To meet regulatory and legal obligations
- Legitimate interests: For business operations, fraud prevention, and service improvement
- Consent: When you have given explicit permission for specific uses
5. Information Sharing
We may share your information with:
- Regulatory authorities as required by law
- Service providers who assist in our operations
- Professional advisers such as lawyers and accountants
- Credit reference agencies and fraud prevention services
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data in certain circumstances
- Object to processing of your data
- Request data portability
- Withdraw consent where applicable
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable regulations.
9. International Transfers
Your personal information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data during such transfers.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Cryptalya
Email: privacy@cryptalya.com
Phone: +44 1376 809041
Address: CO5 9SE, United Kingdom
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “last updated” date.